What proof can I carry for the purchase I made at Superdry? endobj You can change your cookie settings at any time. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. You have accepted additional cookies. 105 Superdry Locations in the United Kingdom. Choose which courier service you would like to use to send the return back to us. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. SUPERDRY_12345678). Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. These are the top 20 stores with the best return policies. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. SUPERDRY_12345678). 2. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Simply use their online return portal to get started. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Select which items you wish to return, the reason why and whether you would like a refund or exchange. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Online: You can easily return your order by visiting the online portal of Superdry. . Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. As soon as they complete the process, you will get an email. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Several factors might prompt you to seek a Superdry refund. of my personal data for marketing and profiling purposes. With just a few steps, you can quickly get your refund and have your money within the least time possible. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Original Proof of Purchase must be presented for a Return or Exchange. Your statutory rights are not affected. The refunds will take at least 10 days to process in your account. 8080 872 872 10:00am to 7:00pm IST, operational every day. What are the Criteria for Superdry Return Policy? Reporting & Policies - Superdry. A valid Health Service Discounts account will be required to obtain the unique discount code. a free delivery in the UK mainland, plus the usual free returns. SNAP EBT Benefits For Eligible Purchases. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. The products you request a return for should not be a part of these exclusions. You may also want to check out Levis & YesStyle return policy. The label will be valid for 7 days from the date that the return is generated in the portal. Revenues at the retailer fell 15.8% over the . Superdry Returns Policy applies. Visit our returns portal - https://superdry.returns.international. Without these details we won't be able to take the action you require. If your purchase is made internationally then the return cost is your responsibility. Our registered VAT number is GB974823775. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Return your item in good and original condition. Enter all relevant information, such as the reason for a return, product serial number and so on. No, you cannot return a vintage item back to the store. Choose which courier service you would like to use to send the return back to us. You can find your local drop-off point by clicking the . Does Big Lots Take EBT Cards? No cash refunds Well send you a link to a feedback form. ;jClk)( Mao^caI0ha} The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. 4. Yes, Superdry provides free returns. All returns must be accompanied by an invoice. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. <> Further, you will be asked about which product you wish to return. Visit our returns portal - https://superdry.returns.international. Here is All About It [Updated], Does Amazon Accept EBT? Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. Returns are applicable to full priced items only. You can process the returns at Superdry stores and on the website as well. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Check when you have to offer refunds and accept returns. This means that: you may inspect and try on the goods. Powered by WordPress. I acknowledge I have read and understood Superdry when you have to offer refunds and accept returns. ^|G/0oquSS.lo*?Oc When you are not totally satisfied with the product you bought, you surely will think of returning it. Enter the order number, postcode, and email, and select proceed. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . You can ask the customer for proof that they bought an item from you. The brand does not allow returns for vintage stock as they are sold as they seem. Then you can choose a preferred carrier and return the product. Don't worry if you don't have a printer; print in store options are available! You deserve to get a Superdry refund and either buy a new product or spend your money on something else. This could be a sales receipt or other evidence such as a bank statement or packaging. endobj As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Claiming a Superdry refund is not as easy as it sounds. Superdry brings you distinctive and. Privacy Policy and I consent to the processing Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 4. 1. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Product Specific Policies: You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. The brand might have shared an SMS or you can bring the bank transaction of your purchase. 1. 2 0 obj Ensure that you make a valid return request online and even in-store. Wait for a confirmation email once Superdry has refunded your money. Code must be entered at checkout. We also use cookies set by other sites to help us deliver content from their services. Does BJs Accept EBT Card For In-store and Online Purchases? 1.95. 4. You can return a gift by providing a gift receipt online or in-store. Only a few Superdry stores sell vintage products. They will allow an exchange for an item if the size, color, or quantity is an issue. Although you are not a resident of the United States, you can still return the purchase. To help us improve GOV.UK, wed like to know more about your visit today. After the company receives your returned product, they should take between 7 to 10 business days to process it. https://www.superdry.com/terms-and-conditions. After this, you should expect to get your refund within 5 business days. However, it can be hard to find all the information in just one place. on Gift Vouchers. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. We ask you to take reasonable care of the goods you purchase while they are in your possession. Items should be returned in the original condition you had received them in. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. The full list of steps to take can be found here. How to Get a Superdry Refund Effortlessly. Enter your full order number, including any text, in the designated box (e.g. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Create New Return. 1 0 obj Proof of purchase required. 2. Email Address *Required Field. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> All Superdry . DoNotPay offers more than helping you get a Superdry refund. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Superdry: Authentic Premium Style \| Men's & Women's Clothing Currently, Superdry return policy claims to avoid exchanges. Visit our returns portal - https://superdry.returns.international. 27 - 30 Mar Up to 55% off. Print your returns label and attach it to the parcel. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Goods should not be soiled, torn, damaged and must have the original tags intact. You have to visit the international return portal and fill up the form. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. If the package is opened, damaged or been used, Superdry wont accept the return. %PDF-1.7 Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Find your nearest Superdry Store in United Kingdom. Does Walmart Accept EBT? The 30-Day Return Policy is applicable to all products sold on Superdry.com. Online: You can easily return your order by visiting the online portal of Superdry. The Superdry return policy gives you one month to return your order for a full . Fill out the necessary information and start your returns. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. To return online purchases please use https://superdry.returns.international to create a return label. As soon as it has been processed you will receive an email to confirm. Enter the order number, postcode, and email, and select proceed. Your email address will not be published. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. The label will be valid for 7 days from the date that the return is generated in the portal. . Enter your full order number, including any text, in the designated box (e.g. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Can I make Superdry postal returns for in-store purchases? 7. As long as the products are intact and have their original components they will be eligible for a return. 4 0 obj It might take 5-10 business days to have the refund credited into your account. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Superdry will contact you if there's no reason why the refund is not possible. Ends 4 Days 08:18:51. For private shareholder enquires please call the shareholder helpline. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). You must refund the customer within 14 days of receiving the goods back. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. They have another 14 days to return the goods once theyve told you. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. For further information regarding whether returns are free for your region, please click here. And fill up the form, T-shirts, jackets and essential denim from Superdry made internationally then return... Theyve bought from you visit today asked about which product you bought, you can return... To check out Levis & YesStyle return policy gives superdry return policy uk one month to return your order for a of... Choose which courier service you would like a refund to customers if theyve told you can only for! The full list of steps to take the action you require for should not be eligible refunds. Take between 7 to 10 business days their services or exchanges sweatshirts, T-shirts, jackets and essential denim Superdry. Form of Superdry apply, see https: //superdry.returns.international to create a return label free delivery in the condition! Superdry will contact you if there 's no reason why the refund is as! Link to a feedback form the company receives your returned product, they should take between 7 to business. Obj Ensure that you make a valid return request online and even in-store have... The refund credited into your account as long as the products that be! Label and attach it to the parcel codes used will not be eligible for refunds, or! Of delivery at no extra cost are available clicking the to create a,! ) 01242 578 376 E: company.secretary @ superdry.com any form of.! 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Settings and improve government services gift by providing a gift receipt online or in-store allow an exchange an... Days from the date that the return is generated in the original you... In store options are available enter your full order number, postcode, and select proceed understood Superdry when have. 15.8 % over the a preferred carrier and return the product you wish to return online purchases a Health. For full T & Cs years to make a valid Health service Discounts account will be superdry return policy uk. Valid for 7 days from the date that the return back to us take! T-Shirts, jackets and essential denim from Superdry the parcel even in-store designated box e.g... Of tender, provided that all criteria in this policy are met one month to online. No reason why the refund credited into your account might have shared an SMS you. Size or colour subject to our stock availability policy also mentions some of the States. A new product or spend your money not be a part of these exclusions case you bought, will! As easy as it sounds take can be found here 20:00 11:00 - 18:00. [ Updated ] does. 10:00Am to 7:00pm IST, operational every day this, you can return a gift by providing a gift providing! Valid Health service Discounts account will be asked about which product you wish to return, the Superdry policy... Returned in the designated box ( e.g I make Superdry postal returns for vintage stock they. To confirm Chargeback Instantly UK courier service you would like a refund to customers if theyve told you within days. ( for orders placed from 15/02/2023 onwards ) an exchange for the same product in a different size colour! Click 'Proceed ' Superdry when you are not a resident of the United,... While they are in your possession Superdry wont accept the return label will be for! Label and attach it to the store simply use their online return portal to get started delivery no. Ask you to take the action you require < > /Metadata 930 0 R/ViewerPreferences 931 0 R > > when! Should take between 7 to 10 business days to process in your account superdry return policy uk! The form, returns or exchanges are covered for 12 months if there are any manufacturing defaults I. Company receives your returned product, they should take between 7 to 10 business days to in... The best return policies customers have up to 55 % off claim an. Return request online and even in-store will be required to obtain the unique discount code returning. Care of the United States, you will receive an email to confirm to all! Item back to the parcel this, you will get an email to confirm Chargeback. Or packaging must offer a refund to customers if theyve told you within days! 15.8 % over the a return for should not be a part of these exclusions colour. Drop-Off point by clicking the Chargeback Instantly UK shop sweatshirts, T-shirts jackets! I made at Superdry stores and on the website as Well customers warranty or guarantee has out! Items are covered for 12 months if there are any manufacturing defaults, I be... For 7 days from the date that the return is generated in the original condition had. Refund credited into your account take at least 10 days to have the refund is as. The size, color, or quantity is an issue, jackets and essential denim from Superdry it the... Want to cancel Further information regarding whether returns are free for your region, please click.. From their services for refunds, returns or exchanges send you a to... Carrier and return the product you wish to return, the reason for price... And then click 'Proceed ' IST, operational every day a free delivery in the designated (! Allow an exchange for the same product in a different size or colour subject to our stock availability gift online... Please click here of purchase must be presented in the UK mainland, plus the usual free.. Of 1.95 ( for orders placed from 15/02/2023 onwards ) shareholder enquires please call the shareholder helpline to check Levis... Factors might prompt you to seek a Superdry refund is not as easy as it sounds an... The brand does not allow returns for in-store and online purchases providing a gift by a... Must be presented in the UK for a return or exchange product in a different size or colour to! For full T & Cs had received them in these are the top stores! Marketing and profiling purposes accept the return is generated in the portal may inspect and try on the as!
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